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FREQUENTLY ASKED QUESTIONS
Yes, they are 100% natural. We don't add artificial additives, sugars, or preservatives.
The level appears on each product label and tab. Ordered from mildest to spiciest:
Mango Habanero Mild [4/10]
Lime Jalapeño Mild [4/10]
Piri-Piri Mild [4/10]
Lime Jalapeño Spicy [6/10]
Mango Habanero Spicy [7/10]
Piri-Piri Spicy [8/10]
National: 2-3 business days. International: 4-7 business days.
Yes, please email us at marcelo@ogshackco.com for wholesale rates.
If your order doesn't arrive within the estimated timeframe or arrives damaged, please contact us at killibrack@ogshackco.com and we will resolve it immediately.
->Keep the bottle neck clean after each use.
->Store in a cool and dry place.
->Refrigerate once opened and consume within 30 days.*
->If the product shows any anomalies, please contact: killibrack@ogshackco.com
Yes, we offer special rates for wholesale orders. Please email us at marcelo@ogshackco.com for more information.
We accept credit and debit cards (Visa, Mastercard, American Express), PayPal, and bank transfers.
Of course! If you join our newsletter, you'll enter our OG community and get access to exclusive products or unique experiences. Plus, you'll be among the first to find out about special launches and collaborations.
You can purchase them directly through our online store and at some selected points of sale. We are working to expand our network of physical stores, so follow us on social media to stay updated!
Orders usually arrive within 24-72 business hours after payment confirmation. During special campaigns (Black Friday, Christmas, product launches, etc.), delivery times may be slightly extended, but we will always notify you by email.
Yes, we ship to all of mainland Spain and the Balearic Islands. We can also arrange shipments to the Canary Islands, Ceuta, and Melilla under special conditions. If you are outside Spain, please contact us and we will evaluate customized options.
With almost everything! From tacos, hamburgers, and pizzas to fried eggs, grilled vegetables, or even seafood. For each product, we give you pairing ideas, but we encourage you to experiment. Many of our customers have surprised us with combinations we never even imagined. If you find yours, share it with the OG SHACK community!
No. Our philosophy does not revolve around the "suffering" of spice, but rather the pleasure of combining intense, natural, and perfectly balanced flavors. Some are spicier than others, but all are designed to be enjoyed, not to challenge you.
All our sauces are handmade in Malaga, Spain. We select fresh, high-quality ingredients and follow processes that respect the original flavor of each recipe to offer you an authentic, balanced, and characterful experience.
