1. General information

The ownership of this website, www.ogshackco.com (hereinafter, the Website), belongs to OG Shack Hot Sauces S.L., with VAT number B67637181 and registered in the Commercial Registry of Malaga.

This document, as well as the other documents mentioned therein, regulates the conditions governing the use of this Website and the purchase or acquisition of products and/or services through it (hereinafter, the Conditions).

For the purposes of these Conditions, the activity carried out by OG Shack Hot Sauces S.L. through the Website includes the marketing of sauces and condiments.

In addition to reading these Conditions, before accessing, browsing, or using this website, the User must have read the Legal Notice and the General Conditions of Use, including the cookie policy and the privacy and data protection policy of OG Shack Hot Sauces S.L.

By using this Website or requesting the acquisition of a product or service through it, the User agrees to be bound by these Conditions and by the aforementioned documents. If you do not agree with them, you should not use this Website.

These Conditions may be modified. The User will be responsible for consulting them each time they access, browse, or use the Website, as the conditions in force at the time of requesting the acquisition of products or services will be applicable.

For any query related to these Conditions, the User may contact the owner using the data provided above or through the contact form on the Website.

2. The User

Access, browsing, and use of the Website confer the status of user (hereinafter, the User or Users). From the beginning of browsing, all the Conditions established herein are accepted, as well as their subsequent modifications, without prejudice to the application of mandatory legal regulations.

The User assumes responsibility for making correct use of the Website. This responsibility extends to:

• Using the Website only to make legally valid inquiries and purchases or acquisitions.
• Not making false or fraudulent purchases. If there are reasonable indications of a purchase of this nature, it may be canceled and the corresponding authorities will be informed.
• Providing truthful and lawful contact details, such as an email address, postal address, or other necessary data.

The User declares to be over 18 years of age and to have sufficient legal capacity to enter into contracts through this Website.

The User may formalize with OG Shack Hot Sauces S.L. the purchase and sale contract for the desired products or services in any of the languages in which these Conditions are available on the Website.

3. Purchase or acquisition process

Duly registered Users may purchase on the Website using the established means and procedures. During the purchase process on www.ogshackco.com, they may select products or services, add them to the cart or final purchase space, and finally click on "Buy and pay now".

The User must complete and check the information requested at each step. Before making the payment, they can modify the data entered and review the content of the purchase.

Once the order has been placed, the User will receive an email confirming that OG Shack Hot Sauces S.L. has received their purchase request or service provision. Where appropriate, they will also be informed by email that the purchase has been shipped.

Once the purchase procedure is completed, the User accepts that the Website generates an electronic invoice that will be sent by email. The User may request a paper copy using the Website's contact channels or the data provided above.

At the time of purchase, the User acknowledges awareness of the particular sales conditions applicable to the product or service, shown alongside its presentation or image. These conditions may include, among other aspects, the name, price, components, weight, quantity, color, details, characteristics, form of provision, and associated costs.

Placing an order implies full acceptance of the particular sales conditions applicable to each product or service.

Communications, purchase orders, and payments made during transactions may be filed and stored in the computerized records of OG Shack Hot Sauces S.L. as proof, respecting the security conditions and current regulations on data protection.

4. Availability

All orders received by OG Shack Hot Sauces S.L. through the Website are subject to the availability of the products and to no circumstance or force majeure affecting their supply or the provision of services.

If supply difficulties occur or no products are in stock, OG Shack Hot Sauces S.L. undertakes to contact the User and refund any amount that may have been paid. This measure will also be applicable when the provision of a service becomes impossible.

5. Prices and payment

The prices displayed on the Website are final prices, expressed in euros (€) and include the corresponding taxes, unless a legal requirement, especially in relation to VAT, establishes otherwise.

Shipping costs are included in the final prices of the products as shown on the Website. OG Shack Hot Sauces S.L. carries out delivery and shipping services through Correos and Seur.

The Website will not automatically add additional costs. Only those concepts that the User has voluntarily selected and accepted will be incorporated.

Prices may be changed at any time, although changes will not affect orders for which the User has already received confirmation.

Accepted payment methods are:

• Credit or debit card.
• PayPal.

OG Shack Hot Sauces S.L. takes the necessary measures to guarantee the confidentiality and security of payment data transmitted during transactions. The Website uses a secure SSL (Secure Socket Layer) payment system.

Credit cards will be subject to checks and authorizations by the issuing bank. If said entity does not authorize the payment, OG Shack Hot Sauces S.L. will not be responsible for delays or non-delivery and will not be able to formalize the contract with the User.

Once the purchase order is received, a pre-authorization may be made on the corresponding card to check for sufficient funds. The charge will be made when the User is sent the shipping confirmation or the confirmation of the service provided.

When the payment method is PayPal, the charge will be made at the time OG Shack Hot Sauces S.L. sends the order confirmation.

By clicking on "Buy and pay now", the User confirms that the payment method used belongs to them or that they are authorized to use it.

6. Delivery

When physical delivery of the contracted goods is to be made, deliveries will be made within the following territorial scope: worldwide.